Cancellation Policy and Confidentiality
Cancellation Policy:
Having trouble keeping appointments? I’m flexible, let’s talk about it.
Cloud Chiron Therapy understands that life happens. Please message or call to reschedule sessions at least 48 hours before an appointment.
(e.g. IF session is Sunday at 8am, Then notify by Friday 8am)
One OMB (oops, my bad) is permitted per one 12 month treatment cycle.
(examples of an OMB include: forgetting to request a reschedule at least 48 hours (two days) before a session once, rescheduling or cancelling a session 2-24 hours before start time once or not showing to a session once).
Clients will be responsible to pay 65% of the session rate if a second and additional OMB occurs.
(e.g. not requesting a reschedule at least 48 hours before session time, cancelling or rescheduling 2-24 hours before an appointment, or not showing a session).
Confidentiality and Therapist-Patient Privilege:
The sessions content and your collaboration with Cloud Chiron Therapy are treated as confidential information.
There are exceptions to confidentiality. Therapists are mandated reporters, meaning I am required to report suspected child, elder, and dependent abuse.
Cloud Chiron Therapy is obligated and tasked with protecting their clients from suicidal plans and the community from homicidal plans and will inform necessary sources if these plans cannot be managed in session. Sources may include your emergency contact(s), 9-8-8 and local crisis teams.
Please feel free to ask additional questions. New clients will receive Confidentiality forms detailing more.